Receptionist Handbook Template: Front Desk Training Guide (word。Managing Front Office Operations 10th Ed. | PDF | Hotel | Internet。Managing Front Office Operations 10th Ed. | PDF | Hotel | Internet。。The Front Office Manual is unique, providing clear and direct explanations of tools and techniques relevant to front office work. From how to build a yield curve, to how a swap works, to what exactly 'product control' is supposed to do, this book is essential reading for anyone who works (or wants to work) on the 'sell side'.